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Deliver a great user experience with best practices
Service Catalogs can become incredibly expansive in ServiceNow instances. If not properly planned out and curated they can become unwieldy collections of information that are both difficult to maintain and consume. In this webinar we'll be looking at how to better structure your catalog, some common mistakes, as well as solutions you might consider. In the webinar we'll be covering:
Service Catalog overview
Catalog best practices
Solutions for a better Catalog
Who is this webinar for?
Discover how to have a catalog fit for efficient end user consumption
Learn how to better curate your catalog and keep it manageable
Find out about common mistakes organizations make when building their catalogs
About the speakers
ServiceNow Architect at Quality Clouds
ServiceNow Architect at Quality Clouds PMP®, ITIL V3 certified and Professional Scrum Master (PSM-I) working on ITSM processes and ServiceNow consultancy with more than 6000h of experience in ServiceNow projects, managing business and technical teams, helping customers achieving their business goals.
Marketing Strategist & CRM Platform Manager at Quality Clouds
Passionate about the tech sector, an ardent believer in the power of technology and automation to improve lives and reduce tedious manual tasks, Alex also contributes to the Quality Clouds strategic product development with his vast knowledge of the products.