An overview of ServiceNow instance trends looking into apps, issues, code vs configuration and more!
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2021 Annual ServiceNow Development Report
In the 2021 edition of Quality Clouds’ yearly ServiceNow Development Report, you can find data and analysis about how ServiceNow teams have fared throughout 2020.
COVID-19 brought with it many challenges, with many ServiceNow implementations taking a more central role than ever before in many organizations.
Drawing on data from 127 different instances, the report will let you find out more about:
Trends and benchmarking around platform growth and quality
Which best practices are most overlooked
The power of automated code checking
Why the majority of platforms we scanned had security vulnerabilities
Who is this report for?
Discover how to benchmark your instances against industry averages while learning key areas for improvement
Learn more about the biggest technical challenges and common issues you should look out for
What are the challenges your customers are facing and which platform trends should you be on the lookout for?
About Quality Clouds
Quality Clouds is the leading SaaS configuration analysis software. Focused on making SaaS easier to manage and cheaper to run, Quality Clouds lets companies automate their development processes and have full transparency over their cloud investments. Currently, solutions are offered for ServiceNow, Salesforce, and Office 365.
Quality Clouds has consistently innovated and facilitated the adoption of new efficient development techniques. Continuously monitor your SaaS, measuring drift from suggested configurations and customization governance, as well as SaaS usage and user insights. Quality Clouds users have created high speed and sustainable DevOps pipelines, significantly reduced their technical debt and used the comprehensive analytics suite to easily demonstrate business cases for platform improvement.