Data is key in identifying trends. In this report, we analyse 100+ ServiceNow instances to provide you with the ultimate list of ServiceNow best practices.
In the 2021 edition of Quality Clouds’ yearly ServiceNow Development Report, you can find data and analysis of how ServiceNow teams have fared throughout 2020. COVID-19 brought with it many challenges, with many ServiceNow implementations taking a more central role than ever before in many organizations.
Drawing on data from 127 different instances, the report will tell you:
· Trends and benchmarking around platform growth and quality
· Which best practices are most overlooked
· The power of automated code checking
· Why the majority of platforms we scanned had security vulnerabilities
Discover how to benchmark instances against industry averages
Learn the biggest technical challenges and common issues
See the challenges customers are facing and platform trends